The Tingwall team were professional and thorough in their approach to the project, ensuring a rigorous process that delivered clear, solid recommendations from the forum that took into account the needs of the wider community as we required. In addition, the insight gathered from the process will be very valuable to us in formulating strategies in the longer term.
Tingwall knows our industry and how to help us tackle our challenges. They offer insights into what our peers are experiencing through to what is happening in the regulatory environment.
From the start of the project through to delivering the results, Tingwall's support was exceptional. They always responded promptly to any questions. The portal is such a great tool and makes the whole follow up in creating action plans so much easier to manage.
Tingwall delivered an outstanding service in our deliberative engagement and related integrated planning activities. Professional and sound advice with a focus on adding value and delivering on the agreed scope, I felt that we had a true partner invested in our success.
Tingwall skillfully steered us through what was a highly complex project with multiple stakeholders, deliverables and changing demands, and produced an end result that will provide us invaluable insights for years to come.
The Tingwall team provided us with exceptional service partnering with us to deliver the community engagement associated with the development of our pricing proposal to our economic regulator.
Tingwall work with us in a way that feels like they are part of our internal team. Some companies have a very 'global' feel to them whereas Tingwall are hands-on, responsive, relevant and have strong survey expertise. Their client portals and reports suit our culture and make the data easy for leaders at all levels to work with.
Tingwall is the epitome of professionalism, teamwork, and partnership excellence. Their unwavering commitment to delivering excellent service is remarkable. The seamless collaboration and the true partnership approach they offered made every step of the process not just efficient, but enjoyable. Tingwall is, without a doubt, a true partner in excellence.
Cardinia Shire Council has partnered with Tingwall on a number of occassions to support our deliberative engagement activities. Tingwall have consistently supported us to deliver meaningful engagement opportunities for our community, and help translate that input for Council decision makers.
The Tingwall team worked closely with the internal project team to recruit and take 30 participants from across the region through a process of learning about, exploring, deliberating over and making recommendations on three significant material issues for our business. Throughout the project, the Tingwall team was professional and reliable, demonstrating the skills and experience needed to achieve an excellent result.
Tingwall's professionalism, attention to detail, and clear communication made them a pleasure to work with. They demonstrated expertise and experience in survey design and engagement, and customised the engagement to our specific needs and timelines. We look forward to working with Tingwall again and highly recommend their services to anyone in need of reliable and expert customer engagement services.
