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Insights

Employee experience: Wollondilly Shire Council 

Wollondilly Shire Council has worked with Tingwall for over six years to enhance its employee engagement. This partnership has significantly improved workforce satisfaction and productivity, showcasing Tingwall’s expertise in transforming organisational culture.

Tingwall supported Wollondilly by collecting and analysing data, revealing critical improvement areas. By developing targeted strategies, Tingwall helped Wollondilly rise from the bottom quartile to the top 5% of local government benchmarks for employee engagement.

In our latest case study, we share our five key recommendations that have driven Wollondilly‘s success:

Establish effective communication channels

Create robust systems for disseminating vital information to ensure organisational transparency and clarity. 

Encourage cross-departmental collaboration

Promote teamwork across departments to leverage diverse resources and expertise, maximising organisational efficiency. 

Streamline workflows

Implement process improvements to enhance operational efficiency and reduce bottlenecks. 

Foster a culture of trust and open feedback

Encourage open dialogue and feedback among team members to build a strong, cohesive team culture. 

Invest in leadership development

Enhance leadership skills through training and development programs to drive organisational success. 

By following these strategies, Wollondilly Shire Council has improved employee engagement and strengthened its organisational culture. Tingwall continues to provide valuable guidance to organisations seeking similar success in transforming their work environments. 

Discover the story behind Wollondilly’s transformation and the strategies driving its success. Click here to read the complete case study. 

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