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Local Government

Partnering with councils to boost employee alignment and deliver lasting change.
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Local Government

Tingwall strengthens democracy by building trust in public institutions and helping the local government sector become a high-performing, sought-after workplace. We have a proven track record of partnering with local government organisations through our work in employee experience, community engagement, action planning, leadership development, and more.

Our employee engagement experience

The Tingwall team has delivered employee engagement surveys for more than 100 councils across the country. Our database - powered by Insync - has over 65,000 responses from local government employees. When you partner with Tingwall, we leverage this rich benchmark data to compare your performance to peers and support you to drive meaningful organisational change.

Whether you’re looking to gauge staff sentiment, retain skilled employees, increase cooperation across work areas, or formulate your employee value proposition, we can help.

Local government organisations use their survey results to:

  • Measure levels of alignment and engagement 
  • Prioritise improvement opportunities 
  • Leverage areas of strength 
  • Re-establish a higher level of trust between management and staff 
  • Re-focus attention on community needs, and 
  • Reallocate resources where necessary. 

At Tingwall we encourage the sharing of good practices and, where appropriate, connect you with peer organisations that have achieved performance improvement.

Our community engagement experience 

Over the past five years, we have expanded our capabilities to design and deliver inclusive, compliant and practical engagement strategies that meet the requirements of the Local Government Act 2020.  

We understand councils are often under pressure to deliver engagement that is both meaningful and cost-effective, particularly when dealing with diverse or hard-to-reach communities. We support councils to engage deeply with their communities, build trust and inform strategic decision-making. 

We have a dedicated team that understands the unique challenges faced by councils. Tingwall covers the niche specialties required to deliver engagement in a regulated setting, including:  

  • Engagement strategy, planning and stakeholder mapping 
  • Training and facilitation – from focus groups to deliberative forums 
  • Feedback collection – from polls and surveys to stakeholder interviews  
  • Recruitment and participation liaison, and 
  • Reporting and evaluation. 

Still have questions about employee experience?

Talk to Tingwall about how we can help your council to drive meaningful organisational change.

Still have questions about community engagement?

Talk to Tingwall about how we can help you design and deliver the right engagement strategy.

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Tingwall acknowledge that Aboriginal and Torres Strait Islander peoples are the Traditional Custodians and the first storytellers of the lands on which we live and work. We honour Aboriginal and Torres Strait Islander peoples' continuous connection to Country, waters, skies, and communities. We celebrate Aboriginal and Torres Strait Islander stories, traditions, and living cultures; and we pay our respects to Elders past and present.
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